Laboratory regulations

INTERNAL REGULATIONS AND TERMS OF SERVICE OF THE LABORATORY

It's GREEN MOBILITY BIKE STORE ANCONA

1. Acceptance and Taking Charge

No immediate or waiting repairs are carried out: the bicycle must be left in storage during the workshop's opening hours.

Each bike is recorded in the workshop's work sheet and taken care of according to internal planning.

Delivery times are agreed upon at the time of acceptance.

2. Laboratory Prices and Variations

Customers of the workshop are advised that the cost of work may be subject to unexpected variations compared to the minimum quote communicated at the beginning, only for interventions or spare parts that are essential or preliminary to the successful completion of the requested work, which cannot be determined in advance by sight.

Supplement up to 30%: These supplements are tacitly agreed upon by the customer when handing over the bike, up to a maximum of 30% more than the initial estimate.

Example:

Minimum estimate on sight, without dismantling: €50

Any additional work required once the bike has been dismantled: maximum +€15 surcharge automatically authorized.

If the cost rises more than 30%, you will be notified and we will wait for your approval to proceed: the sooner you give us the OK, the sooner the job can be reintroduced into the process, avoiding wasted time.

If the increased work is refused, the diagnosis/disassembly work and any work carried out up to the agreed-upon point will still be paid for (within the limits of the minimum estimate or any supplement already authorized), and any deposits or payments already made for the portion of the work not carried out will not be refunded.

We do this only to maintain a high quality standard and a minimum waiting time of 24/48 hours, out of respect for all our customers and our own work.

If you do not agree with this handling, please let us know immediately, to avoid misunderstandings and give us the opportunity to refuse processing in advance.

3. Vehicle Collection Times (Deposit and Retention)

Collection Deadline: By leaving a vehicle for delivery at our workshop, the customer agrees to collect it no later than 7 days after the written notice of completion of the work is sent.

Storage hold: From the eighth day, the storage hold service will be activated at a cost of €1.50 per day.

Right of retention (Art. 2756 of the Civil Code): After a further 22 days, the asset will be retained with right of retention until the full and non-divisible payment of the accrued amount, including the continuous storage charge and any notification costs, has been made.

Sale of the goods: In the absence of payment and collection, and following a further 20 days from the formal notice, the sale will proceed in the manner established by law.

4. Entrances and Logistics

Main entrance: From Piazza Ugo Bassi 20, with paid parking or commercial loading and unloading in front of the entrance (check the municipal website for procedures and permits).

Rear entrance (workshop only): From Piazzale Loreto , open on request.