Frequently Asked Questions

No: you can see, test, and pick up each bike in-store at Piazza Ugo Bassi 20 in Ancona. You can check availability and pricing on our website or send us a WhatsApp message.

Yes, in store. You can also rent the same model you want to buy and use it for a real day.

We'll appraise your bike, agree on a price, display it in the shop, and sell it ourselves. Stop by the shop for details.

Yes, we work on e-bikes and traditional bikes from all major brands, wherever they were purchased.

No: we only work with the bike in storage, so the diagnosis is thorough. We'll let you know the timeframe when you drop it off, and it can range from an hour to several days for complex repairs.

Yes, our Battery Lab diagnoses, restores, and regenerates worn-out cells. Bring us your battery and we'll tell you if it's worth it.

RiBiCicla is a social initiative promoted by our shop in Ancona that combines a passion for two-wheeled vehicles with solidarity and environmental sustainability. The project was created to give a second life to discarded or unused bicycles, recovering them, restoring them to safety in our workshop, and donating them to a new social purpose or to those most in need in the local area.

It's very simple. If you have a bicycle you no longer use in your basement or garage, even if it needs minor repairs or service, you can bring it directly to the shop at Piazza Ugo Bassi 20 in Ancona during opening hours. We'll evaluate it and include it in the RiBiCicla project's recycling program.

We accept most types of bicycles (city bikes, mountain bikes, touring bikes, both traditional and e-bikes), as long as the basic structure is intact and repairable. Don't worry about the condition of the tires or mechanicals: we'll take care of the repairs and safety measures directly in our workshop.

Depending on the specific initiatives and partnerships with local organizations or associations, bicycles refurbished through RiBiCicla can be donated to social solidarity projects or made available at affordable prices to promote sustainable urban mobility. Each bike undergoes a rigorous workshop inspection to ensure complete roadworthiness. The bike is then given away for free, charging ONLY maintenance costs.

We firmly believe that sustainable mobility isn't just about selling or renting new e-bikes, but also about reducing waste, promoting the reuse of materials, and reducing the environmental impact of bulky waste. Giving new life to an old bicycle means respecting the environment, easing urban traffic, and actively supporting cycling in Ancona.

Yes, subject to confirmation and agreement, you can continue pedaling and pay the difference upon return.

Our rates are designed to give you maximum time without deposits. For rentals up to 7 days, please ask us for a quote.

It's required by law for children under 16. We recommend it to everyone, especially those who aren't used to e-bikes: it's included in the rental price.

Yes, all bikes have lights or reflectors as required by the Highway Code.

Indoors: If you're staying in a hotel or B&B, ask for a safe place and secure it to a secure fixture. Leaving it unattended or tied up in the street is a surefire way to risk damage or theft.

For the entire rental period, the bike is your responsibility, as if it were your own. We provide a chain and a protective kit; it must be returned as it was.

No, rental companies don't insure their vehicles: whoever signs the contract is responsible for the vehicle, themselves, and others. Drive carefully.

Yes, near Ancona according to the distances of the [Bike Home Delivery] service. Call us first for availability.

The included kit includes everything you need to repair a puncture or replace a tube. In the worst-case scenario, we'll even come to your location for a surcharge.

Between 23 and 27 kg with the removable battery. Actual range ranges from 50 to 110 km, depending on model, route, and assistance level.