Privacy
How we process the data of those who visit the site and write to us.
Last updated: November 14, 2026
Data controller
È Green Mobility di Agostinelli Francesca, VAT number 02827260429, with headquarters in Piazza Ugo Bassi 20, 60127 Ancona. Email: info@egreenmobility.it · Telephone: 071 909 3288.
What data we collect and why
- Website requests (information about a bike, rental, tour, workshop): name, email, phone number, message, and the dates you provide. We use them only to respond and arrange your request. Legal basis: pre-contractual measures requested by you (Article 6.1.b GDPR).
- Technical browsing data: IP address and browser data, processed by the servers to operate the site and protect it from abuse (legitimate interest, Art. 6.1.f GDPR). We do not use this data to profile you.
- WhatsApp and phone: If you contact us this way, the information you provide will remain in your conversations with the store.
Who do we entrust them to?
- Website hosting: Hetzner Online GmbH, servers in Germany (EU).
- Sending emails: Brevo (Sendinblue SAS), France (EU).
- Form spam protection: Cloudflare Turnstile, which verifies that the person submitting the form is a human.
We do not sell or rent your data to others.
For how long
We retain requests from the site for the time necessary to manage them and in any case no longer than 24 months, except for legal obligations (for example, tax obligations, if you become our customer).
Cookie
The site only uses technical cookies necessary for its operation. We do not use profiling or advertising cookies. The map is simply a link to Google Maps: Google processes your data only if you open it. Similarly, YouTube videos only load when you press play, in advanced privacy mode (youtube-nocookie.com): from that moment on, Google's privacy policy applies.
Your rights
You can ask us at any time to view, correct, delete, or limit your data, object to its processing, or receive it in a readable format by writing to info@egreenmobility.it. If you believe the processing is unfair, you can contact the Italian Data Protection Authority ( www.garanteprivacy.it).