General conditions

In-store sales, consignment, rental, and workshop.

Last updated: November 14, 2026

These conditions apply to the services of È Green Mobility di Agostinelli Francesca, P.IVA 02827260429, Piazza Ugo Bassi 20, 60127 Ancona (" eGreen Mobility ").

1. The site

The website presents the store's products and services. Online purchases are not possible: the forms are used to request information, availability, or a reservation, which is only valid once confirmed by us. Prices and availability are subject to change; confirmation from the store is the only valid basis.

2. In-store sales

Prices for new bikes are in euros, VAT included.
The contract is concluded in-store, at the time of purchase and payment. The right of withdrawal provided for distance purchases does not apply to purchases made in-store. If the purchase is made remotely (for example, with shipping, without going to the store), you have 14 days to withdraw, as required by the Consumer Code.
New products are subject to the legal guarantee of conformity of 24 months from delivery (Articles 128 et seq. of the Consumer Code) for consumers. Please retain your receipt or invoice.
New vehicles purchased from us include a free complete inspection within 350 km or 6 months of purchase.

3. Used on consignment

4. Rental

On weekdays, the bike departs and returns during shop opening hours; on Saturdays and Sundays, it's available at a daily rate only, from 8:30 a.m. to 4:30 p.m.
For the entire duration of the rental, the person signing the contract is responsible for the bike, their own safety, and that of others. Theft and damage must be compensated. Insurance companies do not cover rental vehicles.
The rental can be extended: the difference is paid upon return.

5. Guided tours

6. Workshop

We don't do immediate repairs: the bike is left in storage and picked up according to our internal schedule. The timing is agreed upon upon acceptance.

7. Home delivery and shipments

The rates are those on the Bike delivery page.

8. Contacts and complaints

For any inquiries, please write to info@egreenmobility.it or call 071 909 3288. Consumer disputes are subject to the jurisdiction of the court in the consumer's place of residence.